Wow, what an experience!
That is right, this is exactly what we expect you to say or feel once you experience our industry-leading level of customer service at offer at Steves Auto Clinic. This is not just talk; it is our commitment to you because we want you to experience this feeling within all facets of our business. Steves Auto Clinic has the edge; we are a passionate, owner-managed business that is 100% geared towards a hands-on approach. What are we talking about when we say we offer you superior customer experience? It starts with our comprehensive website. When you visit our website, you will find everything you need to know about our services, such as vehicle service, repairs, tuning as well as power upgrade options and accessories. You can also make online enquiries and we will make sure that you receive speedy feedback from one or more of our trained and specialised mechanics/technicians.
The class-leading service you expect and pay for at Steves Auto Clinic, and the superior customer experience you get from us, is not only as a result of us investing in proper facilities, convenience items and the latest state of the art equipment, it is because you are our number one priority.
You will receive service by the best, using the best! Your time with us is however not over because you can expect a courtesy call in a day or two’s time so that we can ensure everything is still going well with your vehicle and that you experienced the service we aim at giving with every encounter with us. If all was as you expected then we hope to have made not only another satisfied customer but also a friend for life. If your experience was not in line with our expectations, then we have platforms in place to address your dissatisfaction and resolve it speedily.